New patients
Your first visit, step by step
Starting physical therapy should feel simple. Here's what to expect, what to bring and what to wear.
What to expect at your first visit
- 1
Request your appointment
Tell us your preferred location, what's going on and your insurance. No physician's referral is needed in Maine.
- 2
Tell your story
At your first visit, your physical therapist will ask about your history, your symptoms and what you want to get back to.
- 3
Get assessed
Expect a hands-on look at how you move, including strength, mobility and the movements that bother you.
- 4
Leave with a plan
You'll hear what we think is going on and what the next steps are, including exercises to start on.
What to wear
Dress for movement.
Comfortable clothing you can move in
Think workout clothes or loose layers.
Shorts for knee, hip or ankle visits
They let your therapist see and reach the area.
A tank top or sleeveless shirt for shoulders
Or a top that is easy to adjust.
Your running shoes for gait analysis
Wear what you normally run in.
Before you arrive
Intake forms
Mention it in your appointment request and we'll get your new-patient paperwork to you so you can complete it ahead of your visit.
Insurance or cash
Bring your insurance card if you have one. We accept Anthem, Harvard Pilgrim, Aetna, Cigna, Medicare and MaineCare. Cash rates start at $165 for an initial evaluation. See insurance & pricing.
Where to go
Choose Old Port on Fore Street in Portland or our South Portland clinic near the Maine Mall. See locations & hours.
Request an appointment
Tell us where you'd like to be seen, what's going on and how you plan to pay. No physician's referral is needed for Maine patients.
- Monday – Thursday 7am – 7pm, Friday 7am – 4pm
- Saturday 8am – 12pm at Old Port